1.INSTALL THE BRIDGE/ADJUST THE STRINGS
If the strings are loose when you received, you need to adjust it. Please loosen the strings slightly , and slide the bridge to the below of the strings .( Don't make it too tight, since the strings are easy to break).
2.ADJUST THE BOW ROD
The correct tightening principle is the spacing between the bow hair and the bottom of the bow rod is just the thickness of pencil.
Note: inorder to reduce the effects of sweat, the neck is without paint.
Great starter kit . Some key notes about violins in general and for people who are making complaints on this product:
1. the violin will not be set up on arrival. You need to install the bridge and tune it.
2. the violin will not make sound when using the bow right out of the box. The bow needs to be coated in the rosin and then you can use it.
3. it will not hold a tune very easily to start out with. All new instruments need to be consistently re-tuned at the beginning until the strings are "broken in" so to speak. Pegs need to be pushed in and then turned slightly to tune up the loose strings (not like a guitar where you can just turn the pegs)
4. do not tune your instrument roughly; you will break strings
Features:
-The top is made from wood
- The head, back and sides of violin are made from wood
- The fingerboard,tailpiece,pegs are made from metal
- The bow is made from ebony and white horse tail
- This set includes violin, case, bow, rosin, strings, shoulder rest
- The inside of case is very soft to protect the violin
- Rosin is a free gift
Specifications:
- Model: Violin
- Size: 1/4
- Violin Color: Natural
- Violin Dimensions: (18.11 x 6.7 x 2)" / (46 x 17 x 5)cm (L x W x H)
- Bow Length: 22.32 " / 56.7cm
- Case Dimensions: (31.29 x 10.04 x 4.72)" / (79.5 x 25.5 x 12)cm (L x W x H)
- Weight: 37.04oz / 1050g
- Rosin Dimensions: (1.89 x 1.22 x 0.63)" / (4.8 x 3.1 x 1.6)cm (L x W x H)
- Face Dimensions: (11.02 x 6.69 x 1.96)" / (28 x 17 x 5)cm (L x W x H)
- Back Material: Maple
- Side Material: Maple
- Face Material: Maple
- Tailpiece Material: Aluminum Alloy
- Top Material: Maple
- Chin Rest Material: Dark Wood
- Tuning Peg Material: Dark Wood
- End Pin Material: Dark Wood
- Violin Bow Material: Arbor
- Violin Bridge Material: Maple
- String Material: Steel String
- Brand: Generic
- Arm Length: 48-52cm
- Age: 5-7 Years Old
- Violin Length: 48cm
Package Includes:
1 x Violin (Natural)
1 x Case
1 x Bow
1 x Rosin
4 x Strings
1 x Shoulder Rest
1 x Tuner
Specifications
Unless special circumstances arise, orders will be processed and shipped within 24-48 hours after we receive the orders. Individual orders may be delayed due to temporary shortages. All orders are shipped out via UPS or USPS or FedEx.
TIPS:
1. We provide free shipping services, delivery time 5-7 Business days.
2. Orders cannot be canceled when it has been shipped.
3. Tracking numbers will automatically be emailed to the customer once the order is shipped.
4. Please make sure to provide your correct shipping address when placing your order, orders can only be shipped to the address provided to us and no changes can be made once the order has been processed and shipped.
5. Shipping is only valid for shipping addresses in the United States(excluding Alaska, Hawaii, Puerto Rico, and Guam).
6. We do not deliver to FPO, APO, and PO Box addresses.
Payment
Zimtown.com accepts Paypal, Visa, MasterCard, Discover and America Express.
Zimtown.com secured by Godaddy SSL, all information we collect is secured.
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you're unable to complete payment, please use another credit card or
try with a different browser or change another network environment.
If issues still remain, you can contact our customer service staff([email protected]) to consult.
Return Procedure
1. Contact the customer service supporter of Zimtown, explaining why you want to return the products. ( Provide us with related videos or photos if you think it is an unsatisfactory product.)
2. Our customer service supporter will send RL to your email.
3. Print the return label(RL)out and send back the original package within 30 days. Otherwise, the RL will become invalid.
4. Zimtown would process the refund in 2 days. It may take 5-7 business days for you to receive the refund from the bank.
Return Policy
Item must be returned within 30 days, and the refund will be given as money back.
All NON-seller mistake returns for refund are subject to 20% re-stocking fee.(including buyer Just didn't like it, Ordered by mistake, Found a better price, Changed mind or Doesn't fit, etc.
All products returned must be in original boxes and 100% complete, with ALL original packing materials, all manuals, and other accessories, otherwise return will be refused. Any shortages, errors, or damages made to the shipment must be notified our customer service before returns.
Return Information
Most products on Zimtown are returnable as long as you return all original packaging, paperwork and parts in new and unused condition.
You can return them for free only when there are manufacturing defects or Zimtown's mistakes.
To return a product, you should ask for a prepaid return shipping label(RL). Please note there is a time limit: in 30 days since you receive the product.
When we will process the refund
1. We would refund you in 2 days if the products haven't been shipped out; if the products are already on transportation, we won’t begin to refund until we receive and examine the returned products.
2. All refunds will be returned to the same credit card which is used to pay the order or the Paypal account.
How much we will refund
1. We will fully refund when there is quality problems or mistakes caused by us such as ship the wrong product, damage, etc.
2. We will only return 80% if you return it for personal reasons such as you chose the wrong product, you don't need the product anymore, you find the case is not suitable for your products, etc.
3. The order can be canceled for free if it hasn’t been shipped.
Below situations will charge a shipping fee for returning and resending
1. You cancel the order when the package has been shipped.
2.
You refuse to receive the package when it arrives other than the reason
that the package is seriously damaged during shipment.
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