Zimtown Acoustic Student Adult Cello with Soft Case, Bow, Bridge, Rosin, Size 1/2 1/4 3/4 4/4 (Full Size)

1.INSTALL THE BRIDGE/ADJUST THE STRINGS
If the strings are loose when you received, you need to adjust it. Please loosen the strings slightly , and slide the bridge to the below of the strings .( Don't make it too tight, since the strings are easy to break).
2.ADJUST THE BOW ROD
The correct tightening principle is the spacing between the bow hair and the bottom of the bow rod is just the thickness of pencil.
Note: inorder to reduce the effects of sweat, the neck is without paint.

Features
1. 4/4 size; 1/2 size; 3/4 size; 1/4 size
2. Includes cello, bag, bow and rosin
3. This bow is made of ebony and white horse tails.
4. Beautiful varnish finishing
5. Padded soft carrying case with accessory pocket and adjustable backpack belt
6. The tail piece is made of aluminum alloy.
7.Nails, fingerboards made of ebony
8. The cello's panel, head, back and side are made of high quality eucalyptus
9. Rosin is a free gift
Specifications:
1. Cello color: blue / black / natural / white
2. Backing material:Basswood
3. Side material: Basswood
4. Face material: Basswood
5. Fingerboard material: aluminum alloy
6. Top material: Maple
7. Chin rest material: black wood
8. Adjust the hanging nail material: black wood
9. Tail material: black wood
10.Cello bow material: Arbor
11. Cello code material: Maple
Package includes:
1 x Wood Cello + Bag + Bow + Rosin + Bridge

Note: Age is just a reference. How do you choose the violin size?  
To measure the size of the violin that works best for you, you need to know the length between your neck and the left palm (when your hand is fully extended and raised perpendicular to your body, Like holding a violin). Most teachers prefer students to measure from the neck to the length of the wrist rather than from the neck to the middle of the palm. The violin size determined by the neck/wrist method will be a more comfortable size for the student to hold. The size of the violin determined by the neck/middle palm method will be the largest size the student should use.

• 4/4 size, fit for kids who are 12 years old
• Include a cello, case, bow and rosin
• Composed of crack-proof top, durable neck, back & sides, solid fingerboard & pegs and excellent tailpiece

Specifications

• Material Basswood;Aluminium Alloy;Maple;Blacked Wood;Arbor
  
• Is Portable Yes
  
• Finish 4/4 size fits for adult
  
• Brand Zimtown
  
• Manufacturer Part Number Does Not Apply
  
• Instrument Acoustic Cello
  
• Color 4/4 Black
  
• Assembled Product Dimensions(L x W x H) 48.43 x 17.72 x 5.91 x Inch(es)
  

Shipping Notes

Unless special circumstances arise, orders will be processed and shipped within 24-48 hours after we receive the orders. Individual orders may be delayed due to temporary shortages. All orders are shipped out via UPS or USPS or FedEx.

TIPS:

1. We provide free shipping services, delivery time 5-7 Business days.

2. Orders cannot be canceled when it has been shipped.

3. Tracking numbers will automatically be emailed to the customer once the order is shipped.

4. Please make sure to provide your correct shipping address when placing your order, orders can only be shipped to the address provided to us and no changes can be made once the order has been processed and shipped.

5. Shipping is only valid for shipping addresses in the United States（excluding Alaska, Hawaii, Puerto Rico, and Guam）.

6. We do not deliver to FPO, APO, and PO Box addresses.

Payment

Zimtown.com accepts Paypal, Visa, MasterCard, Discover and America Express.

Zimtown.com secured by Godaddy SSL, all information we collect is secured.

If you're unable to complete payment, please use another credit card or try with a different browser or change another network environment.

If issues still remain, you can contact our customer service staff([email protected]) to consult.

Return Procedure

1. Contact the customer service supporter of Zimtown, explaining why you want to return the products. ( Provide us with related videos or photos if you think it is an unsatisfactory product.)

2. Our customer service supporter will send RL to your email.

3. Print the return label（RL）out and send back the original package within 30 days. Otherwise, the RL will become invalid.

4. Zimtown would process the refund in 2 days. It may take 5-7 business days for you to receive the refund from the bank.

Return Policy

Item must be returned within 30 days, and the refund will be given as money back. 

All NON-seller mistake returns for refund are subject to 20% re-stocking fee.(including buyer Just didn't like it, Ordered by mistake, Found a better price,  Changed mind or Doesn't fit, etc.

All products returned must be in original boxes and 100% complete, with ALL original packing materials, all manuals, and other accessories, otherwise return will be refused. Any shortages, errors, or damages made to the shipment must be notified our customer service before returns.

Return Information

Most products on Zimtown are returnable as long as you return all original packaging, paperwork and parts in new and unused condition.

You can return them for free only when there are manufacturing defects or Zimtown's mistakes.

To return a product, you should ask for a prepaid return shipping label（RL）. Please note there is a time limit: in 30 days since you receive the product.

When we will process the refund

1. We would refund you in 2 days if the products haven't been shipped out; if the products are already on transportation, we won’t begin to refund until we receive and examine the returned products.

2. All refunds will be returned to the same credit card which is used to pay the order or the Paypal account.

How much we will refund

1. We will fully refund when there is quality problems or mistakes caused by us such as ship the wrong product, damage, etc.

2. We will only return 80% if you return it for personal reasons such as you chose the wrong product, you don't need the product anymore, you find the case is not suitable for your products, etc.

3. The order can be canceled for free if it hasn’t been shipped.

Below situations will charge a shipping fee for returning and resending

1. You cancel the order when the package has been shipped.

2. You refuse to receive the package when it arrives other than the reason that the package is seriously damaged during shipment.