Zimtown New Music Profession Acoustic Violin 3/4 Full Size Natural + Case + Rosin + Bow

1.INSTALL THE BRIDGE/ADJUST THE STRINGS
If the strings are loose when you received, you need to adjust it. Please loosen the strings slightly , and slide the bridge to the below of the strings .( Don't make it too tight, since the strings are easy to break).
2.ADJUST THE BOW ROD
The correct tightening principle is the spacing between the bow hair and the bottom of the bow rod is just the thickness of pencil.
Note: inorder to reduce the effects of sweat, the neck is without paint.

Specifications:
1. Violin Color: Natural Color
2. Weight: 39.47oz / 1119g
3. Size: 3/4
4. Rosin Dimensions: (1.89 x 1.22 x 0.63)" / (4.8 x 3.1 x 1.6)cm (L x W x H)
5. Panel Dimensions: (12.20 x 7.28 x 2.76)" / (31 x 18.5 x 7)cm (L x W x H)
6. Bow Length: 24.61" / 62.5cm
7. Violin Dimensions: (20.87 x 7.28 x 2.76)" / (53 x 18.5 x 7)cm (L x W x H)
8. Case Dimensions: (31.30 x 10.04 x 4.72)" / (79.5 x 25.5 x 12)cm (L x W x H)
9. Base Material: Basswood&Aluminium Alloy&Maple&Blacked Wood&Arbor

Package Includes:
1 x 3/4 Acoustic Violin + Case+ Bow + Rosin

Note:

1. When you receive the violin, please notice that the bridge is wrapped in paper and stowed underneath the tailpiece. Don't discard it. It should be installed in the middle of the two F Holes.

2. When you receive the bow and the hairs are loose, don't worry. Use the screw to tighten the frog so that the hair has tautness.

3. When you find that part of the bow hair is broken, it is normal, please cut off the broken part and the bow can be used normally.

4. Be careful to not over tighten your bow. The hair should have a slight bounce to it without touching the stick after placing it on the strings. Usually about 1/4 of an inch distance from the low point of the curve to the hair is ideal.

5. Hold the rosin with your index finger and thumb, and thus tighten up the bow, evenly smear the rosin on the bowstring up and down. Suggested use: before smearing, rip a trace on rosin to make it powdery for quick and even smearing. Try to keep your hands away from rosin or pad with a tissue while smearing; otherwise it will become too sticky to clean.

6. If the string falls out, don't worry, it can be reinstalled, please consult customer service.

• 3/4 size, suitable for kids who are 11-12 years old
• This set includes violin, case, bow and rosin
• The head, back and sides of violin are made from composite wood

Specifications

• Manufacturer Does Not Apply
  
• Manufacturer Part Number Does Not Apply
  
• Model Number Does Not Apply
  
• Color Natural color
  
• Finish Natural color
  
• Material Basswood
  
• Instrument Acoustic Violin
  
• Musical Instrument Family Acoustic Violin
  
• Is Portable Yes
  
• Warranty Text nothing
  
• Additional Product Attribute Name age_range
  
• Additional Product Attribute Value 12
  
• Assembled Product Dimensions(L x W x H) 22.05 x 7.68 x 2.76 x Inch(es)
  

Shipping Notes

Unless special circumstances arise, orders will be processed and shipped within 24-48 hours after we receive the orders. Individual orders may be delayed due to temporary shortages. All orders are shipped out via UPS or USPS or FedEx.

TIPS:

1. We provide free shipping services, delivery time 5-7 Business days.

2. Orders cannot be canceled when it has been shipped.

3. Tracking numbers will automatically be emailed to the customer once the order is shipped.

4. Please make sure to provide your correct shipping address when placing your order, orders can only be shipped to the address provided to us and no changes can be made once the order has been processed and shipped.

5. Shipping is only valid for shipping addresses in the United States（excluding Alaska, Hawaii, Puerto Rico, and Guam）.

6. We do not deliver to FPO, APO, and PO Box addresses.

Payment

Zimtown.com accepts Paypal, Visa, MasterCard, Discover and America Express.

Zimtown.com secured by Godaddy SSL, all information we collect is secured.

If you're unable to complete payment, please use another credit card or try with a different browser or change another network environment.

If issues still remain, you can contact our customer service staff([email protected]) to consult.

Return Procedure

1. Contact the customer service supporter of Zimtown, explaining why you want to return the products. ( Provide us with related videos or photos if you think it is an unsatisfactory product.)

2. Our customer service supporter will send RL to your email.

3. Print the return label（RL）out and send back the original package within 30 days. Otherwise, the RL will become invalid.

4. Zimtown would process the refund in 2 days. It may take 5-7 business days for you to receive the refund from the bank.

Return Policy

Item must be returned within 30 days, and the refund will be given as money back. 

All NON-seller mistake returns for refund are subject to 20% re-stocking fee.(including buyer Just didn't like it, Ordered by mistake, Found a better price,  Changed mind or Doesn't fit, etc.

All products returned must be in original boxes and 100% complete, with ALL original packing materials, all manuals, and other accessories, otherwise return will be refused. Any shortages, errors, or damages made to the shipment must be notified our customer service before returns.

Return Information

Most products on Zimtown are returnable as long as you return all original packaging, paperwork and parts in new and unused condition.

You can return them for free only when there are manufacturing defects or Zimtown's mistakes.

To return a product, you should ask for a prepaid return shipping label（RL）. Please note there is a time limit: in 30 days since you receive the product.

When we will process the refund

1. We would refund you in 2 days if the products haven't been shipped out; if the products are already on transportation, we won’t begin to refund until we receive and examine the returned products.

2. All refunds will be returned to the same credit card which is used to pay the order or the Paypal account.

How much we will refund

1. We will fully refund when there is quality problems or mistakes caused by us such as ship the wrong product, damage, etc.

2. We will only return 80% if you return it for personal reasons such as you chose the wrong product, you don't need the product anymore, you find the case is not suitable for your products, etc.

3. The order can be canceled for free if it hasn’t been shipped.

Below situations will charge a shipping fee for returning and resending

1. You cancel the order when the package has been shipped.

2. You refuse to receive the package when it arrives other than the reason that the package is seriously damaged during shipment.